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On some conditions, after you upgraded the system to Windows 10/11, the previous driver is not compatible with Windows 10, so you need to uninstall and then update the Canon scanner driver by yourself. Solution 2: Uninstall the Scanner Driver and Canon ToolBox If both the computer and the canner are physically in good condition and are connected well but Canon scanner stopped working anyway, follow up for more ways out. Connect the Canon scanner to Windows 10/11. Make sure both the computer and the scanner are turned on.Ĥ. Clean the glass of your Canon scanner with clean clothing and then re-plug the scanner again.ģ. To troubleshoot that, the following things are worth trying.Ģ. Upon your Canon scanner won’t scan to Windows 10/11, the first thing you are supposed to do is to check if it is a connection issue.
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Solution 1: Check Canon Scanner Hardware and Connection
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As for this issue that Canon Scanner cannot work properly, try the next steps. If you are using Canon scanner such as DR-C225, DR-M160II, MF4770n, maybe you are facing this problem ever: after upgrading the system to Windows 10, the Scanner cannot print, or it can print but cannot scan.
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